FAQs
Booking & Appointments
Q: How do I book an appointment?
A: You can book directly through my website on the [Booking Page]. A deposit is required to secure your appointment.
Q: Do you accept walk-ins?
A: No, all services are by appointment only to ensure a smooth and personalized experience.
Q: How far in advance should I book?
A: It’s best to book at least 1-2 weeks in advance, especially for high-demand styles.
Q: What is your cancellation policy?
A: Cancellations must be made at least 48 hours in advance to avoid losing your deposit. No-call, no-shows will result in a ban from future bookings.
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Services & Pricing
Q: What does my service include?
A: All braid and twist services include:
✔ Shampoo & Blow-dry
✔ Deep Conditioning (if needed)
✔ Trim (if needed)
✔ Braiding Hair (pre-stretched)
✔ Human Hair (if style requires it)
✔ Bundles for select styles
Q: What types of braids do you offer?
A: I specialize in:
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Knotless Braids (Classic & Boho)
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Tribal/Fulani Styles
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Twists (Passion, Spring, Rope, etc.)
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Loc Services (Starter Locs, Retwists, Styles)
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Kids' Braids & Protective Styles
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Men’s Braids & Loc Maintenance
Q: How much do your services cost?
A: Prices vary depending on the style and length. Check out the Services page for a full list of pricing.
Q: How long do styles take?
A: It depends on the braid size and length.
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Small Boho Knotless Braids – 8 hours
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Subtract 1.5 hours for each size down
Q: Can I bring my own hair?
A: No need! I provide premium braiding hair and human hair for styles that require it. If you prefer to bring your own, please let me know in advance.
Q: Do you offer add-ons like beads, curls, or color?
A: Yes! You can add accessories and customizations during the booking process.
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Hair Prep & Maintenance
Q: Do I need to wash my hair before my appointment?
A: No, I provide shampoo and blow-dry services as part of your appointment. If you arrive with extremely tangled or matted hair, an additional detangling fee may apply.
Q: How should I prepare for my appointment?
A: Just come with your natural hair—I’ll handle the rest! Bring a phone charger, snacks, or a book for long sessions.
Q: How long do knotless braids last?
A: With proper care, 4-8 weeks, depending on the size and maintenance routine.
Q: What’s the best way to maintain my braids?
A:
✔ Wrap hair with a silk/satin scarf at night
✔ Apply light scalp oil to keep it fresh
✔ Avoid excessive water exposure unless washing
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Policies & Payments
Q: What forms of payment do you accept?
A: I accept cash, credit/debit cards, and online payments via the booking platform.
Q: Is a deposit required?
A: Yes, a non-refundable deposit is required to secure your appointment. The remaining balance is due at the time of service.
Q: What happens if I’m late?
A: A 15-minute grace period is allowed. After that, a late fee may be applied or the appointment may be canceled.
Loyalty & Promotions
Q: Do you offer a loyalty program?
A: Yes! My Luxe Braid Club rewards returning clients with discounts and exclusive offers. Visit the Loyalty Program page for details.
Q: Do you offer group or referral discounts?
A: Yes! Refer a friend and receive $10 off your next service after their appointment is completed.
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HAIR PACKAGES
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Boho Baddie Bundle
Q: What is the Boho Baddie Bundle?
A: The Boho Baddie Bundle is an all-in-one package for clients who love bohemian-style knotless braids with a mix of curls for a soft, effortless look. This package includes:
✔ Shampoo & Blow-dry
✔ Deep Conditioning (if needed)
✔ Trim (if needed)
✔ Premium Pre-stretched Braiding Hair
✔ Human Hair for Curls (included!)
✔ Custom Styling & Accessories (optional)
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Q: How long do Boho Knotless Braids last?
A: With proper care, they last 4-6 weeks. Since boho styles have loose curls, they require more maintenance than classic knotless braids.
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Q: Can I choose the curl pattern?
A: Yes! You can select from tight curls, loose waves, or deep waves for your Boho braids.
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Q: Do I need to bring my own human hair for the curls?
A: No! This bundle includes high-quality human hair for the curled ends, so you don’t have to worry about finding the right type.
Q: How long does the Boho Baddie service take?
A: Depending on the size and length, it typically takes 5-8 hours.
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Triple Threat Kiddie Bundle
Q: What is the Triple Threat Kiddie Bundle?
A: The Triple Threat Kiddie Bundle is a kid-friendly braid package that includes a protective style with fun add-ons to keep your child’s hair looking stylish and healthy. This package includes:
✔ Shampoo & Blow-dry
✔ Deep Conditioning
✔ Gentle Detangling
✔ Pre-stretched Braiding Hair
✔ Beads, Twists, or Color Extensions (optional)
Q: What age range is this bundle for?
A: This package is for kids ages 5-12. For younger children with sensitive scalps, I recommend booking a consultation first.
Q: What types of styles are available in this bundle?
A: Your child can choose from:
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Braided Ponytails
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Feed-In Braids
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Small to Medium Knotless Braids
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Twist Styles
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Beaded Braids & Fun Designs
Q: How long do kids’ braids last?
A: Most styles last 2-4 weeks, depending on the child's activity level and maintenance.
Q: Can I add hair accessories like beads and charms?
A: Yes! Beads, charms, and colored extensions are included in this package at no extra cost.
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